Terms
Website and service terms.
These terms explain what happens when you submit a request, enroll in a support plan, or authorize access for technology work.
Perqline Solutions LLC operates this website under the Perqline Solutions brand. References to “Perqline” below mean Perqline Solutions LLC.
Last updated August 6, 2026
Requests and scope
Submitting a request starts a review. It does not schedule work, create an agreement, or guarantee service. Work begins only after scope, schedule, and any required approval or payment are confirmed.
Payments and billing
Submit a support-plan request before billing. Perqline reviews the plan, billing cadence, covered devices, optional backup services, software licenses, activation fee, and applicable agreement before preparing an invoice or billing-authorization request. Perqline sends customer-specific billing instructions only after review and approval. This website does not collect card or bank details. Invoices, receipts, authorization requests, and payment notifications may be sent directly to the customer, and applicable billing records are maintained through approved business systems.
Support-plan activation
Payment or billing authorization does not mean support tools are already installed. Perqline schedules setup after billing is confirmed, obtains permission before installing required tools, and confirms when service is active.
Plan changes and cancellation
Contact Perqline at [email protected] or (928) 577-1871 to request a plan change or cancellation. Timing may depend on the service agreement and current billing period. A request is complete only after Perqline confirms the effective date and billing treatment.
Separate costs
Parts, hardware, software licenses, subscriptions, domain registration, premium website tools, advertising spend, paid listings, transaction fees, third-party services, onsite work, large projects, custom builds, and out-of-scope work are separate unless included in writing.
Free diagnostic and No Fix, No Pay
The initial diagnostic is free for eligible computer-repair evaluations. No Fix, No Pay applies only to eligible repair labor when Perqline cannot complete the approved repair or agreed improvement. Approved parts, travel, specialist fees, data-recovery attempts, third-party charges, and separately completed work are not automatically waived.
Availability
A request starts a review and does not establish operating hours or a fixed response window. Service details depend on scope, location, access needs, and the approved work.
Customer responsibilities
Customers are responsible for their data, account access, license ownership, vendor terms, backups, and the accuracy and lawful use of content they supply or approve unless a written scope says otherwise.
Credentials and access
Do not submit passwords, recovery codes, payment details, or private credentials through public forms. Remote access or managed device support tools require authorization and setup review.
3D modeling and printer training
Perqline provides beginner modeling guidance and instruction for customer-owned printers and software. Perqline does not provide print production, licensed engineering, certified manufacturing, or safety-critical design work. Customers remain responsible for how they use their equipment, software, models, and completed items.
Website projects and ownership
A managed website plan covers only its stated page limit and inclusions. Monthly and annual billing each use an initial 12-month service term because initial development is included. The accepted agreement confirms content, revisions, integrations, customer responsibilities, launch requirements, renewal, cancellation, ownership, licenses, transfer options, and billing. Scope changes require customer approval before additional charges. Customers should retain control of their domain and customer-specific business accounts. Customer-owned material remains the customer's. Platform licenses and managed components provided through Perqline remain available only while the plan is active; transfer and export options depend on the platform and accepted agreement.
Website care, SEO, and marketing
Website plans include the initial site, managed hosting, maintenance, and standard required licensing while active. Work is limited to the selected plan's published inclusions. Work outside those inclusions requires approval of a separate price or written scope. Perqline can improve technical quality, content, measurement, and campaign execution, but does not guarantee search position, traffic, leads, sales, revenue, platform approval, or third-party availability.
Related: Support Terms, Refund and Cancellation Policy, and Privacy.