Support Plans
Support plans combine continuing technical help with managed protection, monitoring, supported updates, onboarding, and computer backup for eligible enrolled devices.
Eligible remote-support labor within the covered plan scope is included.
One-time repair or ongoing support
A support plan may reduce repeated reactive work and provide more consistent maintenance and protection for an important computer.
One-time repair
Support Plan
Shared coverage
Every approved covered device starts with the same protection, backup, support, monitoring, and consent-based setup foundation.
Remote-support labor within the covered plan scope is included.
Approved covered computers receive managed antivirus or endpoint protection.
Covered-device health and supported conditions are monitored according to plan.
Operating-system and supported software update assistance is included.
Managed backup of approved computer data is included for covered devices. Backup scope, retention, scheduling, reasonable-use requirements, provider limitations, and pooled storage availability apply.
Covered devices and approved support tools are configured with customer consent.
Managed backup of approved computer data is included for covered devices. Backup scope, retention, scheduling, reasonable-use requirements, provider limitations, and pooled storage availability apply.
Backup storage is managed as pooled capacity across Perqline’s protected endpoint environment rather than as a fixed per-device allowance.
Labor boundary
Business Care and Managed Care normally use the business rate for onsite or out-of-scope labor.
Published pricing
These rates apply only to one-time remote or onsite labor outside an active Support Plan. Covered plan work follows the selected plan terms. Parts, licenses, extended travel, fixed-price services, and quoted projects are separate. Service terms
Three care levels
Business Care and Managed Care retain their published 12-month commitment.
Essential managed protection and remote assistance for an approved covered device.
Best forHome users, solo professionals, and light-use home offices.
No activation fee on annual billing.
Built on the shared plan foundation
Business-focused support and device management for everyday operations.
Best forSmall businesses and business-owned workstations that need organized device management.
No activation fee on annual billing.
Everything in Remote Care, plus
Perqline’s most proactive care plan for important business devices.
Best forSmall businesses with important workstations that need the strongest ongoing management.
No activation fee on annual billing.
Everything in Business Care, plus
Coverage comparison
Every plan includes the shared benefits above. The comparison focuses on intended customer, management level, priority, documentation, guidance, pricing, and activation.
| Coverage | Remote Care | Business Care | Managed Care |
|---|---|---|---|
| Intended for | Home users, solo professionals, and light-use home offices | Small businesses and business-owned workstations | Important business devices needing the strongest ongoing management |
| Monthly price | $39 per covered computer | $79 per covered computer | $149 per covered computer |
| Annual price | $419 per covered computer | $849 per covered computer | $1,599 per covered computer |
| Monthly activation | One $100 account activation fee for the initial enrollment, regardless of the number of computers selected. | $100 one-time activation fee per covered computer on monthly billing. | $100 one-time activation fee per covered computer on monthly billing. |
| Annual activation | No activation fee | No activation fee | No activation fee |
| Service commitment | No 12-month service commitment | 12 months, regardless of billing cadence | 12 months, regardless of billing cadence |
| Business-focused support | Not included | Included | Included |
| Device support documentation | Basic setup record | Included | Expanded |
| Proactive maintenance | Standard monitoring | Structured | Proactive |
| Priority support | Standard | Standard | Priority |
| Technology guidance | Device recommendations | Business-device guidance | Ongoing technology guidance |
| Billing process | Available after review | Available after review | Available after review |
Which plan fits?
You have a home computer, solo-professional device, or lighter-use computer that needs managed protection and dependable remote support.
You have a small-business workstation that needs business-focused support, maintenance, and clearer device management.
You have an important business device that benefits from priority support, proactive maintenance, and stronger ongoing oversight.
Perqline reviews the selected plan, device count, backup scope, and support requirements before billing is created.
Activation and backup
Managed backup of approved computer data is included for covered devices. Backup scope, retention, scheduling, reasonable-use requirements, provider limitations, and pooled storage availability apply. Microsoft 365 Backup, Google Workspace Backup, and quoted Managed Backup Expansion cover separately reviewed requirements.
Backup options after review
$49/year per protected user. Reviewed separately from platform licensing.
$49/year per protected user. Reviewed separately from platform licensing.
Specialized backup requirements are reviewed and quoted based on device type, data volume, retention, and provider requirements.
Short plan request
This is a recommendation request, not a purchase or active subscription.
What happens next
Billing authorization and payment instructions are sent privately after review and approval. Perqline does not collect your card or bank details through this website.
Choose a plan or select not sure, then describe the computers and support needs.
Perqline confirms the plan, device count, backup scope, optional cloud-account backup, and software licensing.
Perqline prepares the customer-specific agreement after the requested coverage is reviewed.
Perqline sends the approved billing authorization and payment request privately.
Approved tools are installed with consent after authorization or payment, then coverage is activated.
No. Managed backup of approved computer data is included for covered devices. Backup scope, retention, scheduling, reasonable-use requirements, provider limitations, and pooled storage availability apply. Backup storage is managed as pooled capacity across Perqline’s protected endpoint environment rather than as a fixed per-device allowance.
Microsoft 365 Backup and Google Workspace Backup are optional cloud-account requests. Unusual endpoint, server, external-drive, retention, or recovery requirements use a quoted Managed Backup Expansion.
No. Annual activation is $0 for Remote Care, Business Care, and Managed Care.
Business Care and Managed Care retain the published 12-month commitment. Remote Care does not.
Nowhere on this website. Perqline sends customer-specific billing instructions privately after reviewing the request and preparing the agreement.
Questions?
Start with the computer count and the support problems you want covered.
