How to safely dispose of or sell an old computer

What this means

Old devices can contain photos, documents, saved passwords, browser sessions, and business files.

What to do

1. Back up files you want to keep.
2. Sign out of accounts where possible.
3. Remove or reset the device using the operating system's official process.
4. Consider drive removal or professional help for sensitive business data.
5. Recycle electronics through a responsible path.

Common mistakes

• Selling a computer without removing data
• Throwing away a drive that still has personal files
• Assuming deleting files is enough

What to do next

• Do not rush disposal until files are backed up.
• Check whether the device uses Windows, macOS, or another reset process.
• Ask for help if sensitive data is involved.

When to ask for help

• The device belongs to a business.
• The computer will not start but may still contain files.
• You are unsure whether the drive was wiped.